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Durable and robust dog accessories

Delivered to your door in 1-3 days

Trusted by over 100,000 happy customers

Support a young start-up

Are you looking for products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place - we are a family business founded in 2018, based in Hamburg.

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Frequently Asked Questions

Which countries does William Walker ship to?

We ship worldwide to all countries. You can find detailed information on shipping conditions here.

What does shipping cost?

We ship worldwide for free from an order value of €149. Shipping costs for orders below €149 vary depending on the destination country and chosen shipping method. You can find an overview of shipping costs and delivery times here.

What are the rules for exchanges & returns?

So you can personally assure yourself of the quality of our products, we naturally offer you a 14-day right of return from the date of delivery.

Return:
For a straightforward and smooth return, we have set up a returns portal at return.williamwalker.de for you. There you can obtain a prepaid DHL return label for a fee. The fee will be automatically deducted from your refund amount. Alternatively, you can also send your return back using a shipping provider of your choice. In this case, the fee does not apply.

Exchange:
If you would prefer a different size or a different product, you can also register the exchange conveniently via our returns portal. Simply select the desired replacement item there. Any discount from your original order will be automatically transferred to the new item. If the new item is more expensive, you will receive an invoice for the price difference. If it is cheaper, the difference will be credited to you. The new item will be shipped as soon as your return has been received and checked by us.

Our customer service is available for you Monday to Friday from 8:30 am to 5:00 pm.Email: support@williamwalker.de

Creating products dogs need and humans love

Free shipping

We offer free shipping from

Shop risk-free

Thanks to our 14-day right of withdrawal, you can shop with us completely risk-free.

Over 100,000 happy customers

Become part of the William Walker Community and join over 100,000 happy customers

Secure payment

We offer secure payment methods such as PayPal, Klarna and many more

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Frequently Asked Questions